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    FAQ’S

    What is the best way to get in contact with Kamuka?

    Email [email protected] – you will be responded to soon as possible, and that’s a promise.

    What payment methods does Kamuka accept?

    Payments can be made via your credit card/debit card or your Paypal account.

    What if my package does not arrive?

    If your package is taking longer than expected please email straight away at [email protected]

    What is your refund and exchange policy?

    The best thing we can do here is guide you to the Refunds page.

    The product I want is sold out! Can I still get it?

    If you are looking for a specific style and the online shop states we are sold out, please email [email protected] and you will be informed if there is stock on its way.

    What size am i?

    Please refer to the Size Guide. Kamuka does their best to ensure their sizing is in line with Australia standards.

    How do I care for my garment?

    All information regarding care instructions are available on the swing tag or waistband of your garment. If you have any further enquiries regarding care instructions please don’t hesitate to email [email protected]

    Can I have my own photo printed on a Kamuka Mat.
    Unfortunately this service is not offered at this time, however a solution is being worked on, to allow you to upload your own photo.

    Can I pickup the product?
    Due to the nature of the business being online based, pickup from our physical address is not available at this time.

    What are the yoga mats made of?
    3mm black rubber backing with a microfibre face and finished with the latest in grip technology, K-GRIP.

    Tell me more about shipping
    The best we can do here is guide you to our Shipping and Delivery page.

    Will this mat get stickier?
    It definitely will. If you have noticed that your Kamuka mat is more slippery than you would like it, give it a chance. Due to the elaborate printing and ink usage to create the high quality image, it may take a few rides to break in.

    Can I use this mat for Bikram/Hot Yoga?
    Kamuka mats are best suited for dry practices such as dry yoga, pilates, general exercise such as stretching, and any other less sweaty practice.

    How do I protect the clarity of my Kamuka mat?
    Roll your mat printed side facing inwards to preserve the amazing clarity. All mats are printed with environmentally friendly, water-based, no fade inks! So there is nothing to worry about.
    You can wipe down your Kamuka mat with water, a wet sponge or any upholstery cleaner.

    Are my reversible’s 2 pieces of fabric?

    Nope, its just 1 piece!

    It’s the same beautiful fabric, fit and feel as our best selling ‘Essential Tight Range’, but now we are printing on both sides!

    Are there different wash instructions for my reversible’s?

    Treat them the same as you would any other activewear tights

     

     

    If you have any further questions please don’t hesitate to get in touch: [email protected]